Welcome to Fair Shares Week 1!
Thanks to our returning members and welcome to our new members. This newsletter has a lot of info that we want returning members to skim, and new members to read thoroughly. It will help us not have to repeat ourselves. It will help us not have to repeat ourselves.
Season 12 begins this Wednesday and Thursday, April 3rd and 4th, for Full-share, Mini-share, Delivered-share and ODD-week Half-share members, and the following week, April 10th and 11th for EVEN-week half-share members. If you switched your share type or opted out for next season, please insure that we have switched your account per your request so that you will not be charged incorrectly and so that you will be on the appropriate list. If it is not listed correctly below, please let us know immediately.
PLEASE read this whole message for answers to your questions before you email us; we beg you. We have too many members and too little time to answer the same questions individually for each of you, so please help us by seeking answers to your questions here and on the Membership page of the website.
Read the Weekly Emails
These weekly newsletters are how we communicate important information to you!
At least browse the first few paragraphs to see if there is anything critical you need to know (they will be MUCH shorter than this one). We know who reads the newsletters (and who doesn't!) by the questions we hear at pickups. It's okay, we know there isn't always time between the posting of the newsletter and the time of pickup, but be sure to take a peek so you don't miss an important message that we may have included for weeks on end, like our September break, the wacky Thanksgiving week schedule, or the end of the season! We also include recipes, tips, blog posts and the share lists each week.
Notes on Trades and Orders
We fill the carts in Farmigo on Tuesday afternoons. Then we try to get the store updated before we send the newsletters. Note that the share clipboards in the newsletter will include the fresh produce on your list, but the cart in your Farmigo account lists only the tradable items in your share. You must spend the total credit value in your cart because it will not be added back to our account. If you are trading for meat or fish that is priced per pound, you may want to email (reply to this email) to let us know your intention, e.g. whether you are trying to trade close to even, or whether you are looking for three packages of boneless thighs versus three pounds of boneless thighs. With the variability of package sizes and the limitations of the online store listing, sometimes it's helpful to avoid big surprises when we have to guess.
Fair Shares Mothership and UCity Pickup Members: The online store closes at 11am on the day of your pickup because it takes us that long to create the reports, gather the orders and get all set up for pickups. If you miss the opportunity to make trades within your account, or if you prefer to just browse availability when you come in, you can do so at your pickup.
Kirkwood and Delivered Share Members: You have until 9:00 on Thursday morning to place orders. Note you do not have an opportunity to make trades at your delivery site, so online is your only option, and thus, we encourage you to visit the Mothership so you can acquaint yourself with what is available.
Seasonal Breaks
We take a couple of breaks during the season. One in September and one during the year-end holidays--and this year Independence Day falls on a Wednesday, so we'll be taking that off as well. We put your shares on hold for these weeks so your account won't be charged. We encourage you to purchase additional food for the week off. This info will be posted in the newsletter as we get closer to the breaks.
Answer your burning questions about the newsletter schedule and other topics of intrigue here on our FAQ page. Even if you don't read all the FAQs now, take a look at the topics in case you have questions later, such as how to add emails to your account, or what to do if you can't make your pickup. The FAQ is located under the Basics tab on the website, in case you need to look it up.
ODD- Versus EVEN-Week Half Shares
Half shares pick up on alternating weeks, so it's important to know whether you are an ODD- or EVEN-week half-share member. Equally important is knowing what this means:
- ODD or EVEN has nothing to do with the date or the weeks in the month, only the week number in our season. We start at Week 1 and count up to 48, including the weeks we're on break.
- The ODD members pick up on the odd-numbered weeks of our 48-week season, Weeks 1, 3, 5, 7, etc.
- The EVEN members pick up on the even-numbered weeks of our season, Weeks 2, 4, 6, 8, etc.
- We always include the Week number in the email subject and at the top of each weekly newsletter for reference because we take a couple of breaks in the season and that throws people off.
Please know your ODD versus EVEN status and pay attention to the week number at the top of the newsletter. You can let us know if you need to switch a week here or there, and you are welcome to shop on your off weeks. If you'd like to order through the online store and pick up on your off weeks, let us know so we can adjust your account settings to allow it.
Cheers,
Sara, Jamie and Lindy