Rules and Policies

Pick-up Policy

Most CSAs don't offer an option to reschedule your pickup, but we understand that there are circumstances that come up, and we want this to be your source for groceries year 'round, so we do our best to accommodate you, as follows:

If you know ahead of time that you won't be available to get your share, let us know by the Sunday before so we don't order your food, and we can put a credit on your account, or reschedule your pickup. We cannot credit your account unless you give us adequate advanced notice!

If we do not hear from you within 24 hours of missing your share, we donate it.* 

* Communication is important--in the spring, summer and fall seasons when fresh produce won't hold over, we will donate your produce (at your cost) if you don't contact us within 24 hours to reschedule. In the winter months when everything is tradable or the produce stores well, it's not a big problem to get your share to you later, but we still want you to acknowledge when you've missed your share.

Early Cancellation

If you leave before your annual commitment is fulfilled, there is a $30 disenrollment fee if you request a refund. If you agree to leave your available credit on your account to spend later, we will waive the disenrollment fee. We request 30 days notice for cancellation.

Tip: How to Prep Asparagus

When you get asparagus in your CSA, it's going to be so much fresher and more tender than the often tough and woody stalks you'll find in the grocery store. The "proper" technique for removing the tough end is to hold the end and the lower part of the stalk and bend until it snaps.Read more

Testimonials

We are very happy to have our products included in shares through Fair Shares.  The folks at Fair Shares have set-up a great distribution schedule that works with smaller scale local farmers taking into account weekly and seasonal limitations in harvesting. The staff at Fair Shares are easy to work with, being both friendly and professional.  They have been very straightforward about their needs and those that the share members represent. We look forward to growing with Fair Shares!

Bobbi Sandwisch, Live Springs Farm, Carrollton, IL 100% Grassfed Beef, Pasture-Raised Pork, Chicken, and Eggs